Payment Policy

General Information

This Payment Policy explains how payments are processed for purchases made through [Brand Name], which is operated in Australia by [Legal Company Name] (ABN: [ABN]).

Please read this Payment Policy together with our Terms of Service, Shipping Policy and Return & Refund Policy before completing your purchase.

Currency

All prices displayed on this website are shown in Australian Dollars (AUD).

Any applicable shipping charges and the total amount payable will be displayed before payment is completed.

Product Prices

Product prices displayed on this website may be updated from time to time.

Price changes will not normally affect an order that has already been accepted.

If an obvious pricing or technical error is identified, we will contact you before proceeding with the order to discuss the available options.

Shipping Charges

Shipping charges are calculated according to factors including the delivery address, product dimensions, weight, order quantity and freight requirements.

The applicable shipping charge will be displayed during checkout before payment is completed.

Customers will have the opportunity to review the total amount payable before submitting payment.

Accepted Payment Methods

We currently accept the following payment methods:

Visa
Mastercard
American Express
Jcb
UnionPay
Apple Pay
Google Pay
Shop Pay

Available payment methods may vary depending on your device, browser or payment provider.

Please ensure that you are authorised to use the selected payment method.

Payment Processing

Payment is processed when you complete checkout.

Once payment has been successfully authorised, you will receive an order confirmation email containing your order details.

If additional information is required before your order can be processed, our customer service team may contact you.

Payment Security

Payments are processed through secure payment systems provided by authorised third-party payment providers.

We do not normally store your complete payment card information.

Payment information is handled in accordance with the relevant payment provider's security and privacy practices.

Order Review

Before completing payment, please review your order carefully, including:

selected products;
quantities;
delivery information;
shipping charges;
total amount payable.

By completing payment, you confirm that the information provided is accurate and that you are authorised to use the selected payment method.

Refunds

Where a refund is approved, it will be returned to the original payment method used for the purchase.

The time required for the funds to appear in your account may vary depending on your financial institution or payment provider.

Please refer to our Return & Refund Policy for further information about returns, repairs, replacements and refunds.

Australian Consumer Law

Nothing in this Payment Policy excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law.

Where applicable, customers may be entitled to a repair, replacement, refund or another appropriate remedy if a product fails to meet the applicable consumer guarantees.